Shipping and Support

example of parcel packaging in artarina shop



Shipping

  • $9 for a Standard international shipping
  • FREE SHIPPING FROM $100 AND ABOVE
  • We support full international shipping to any country.
  • Parcel departs from Kharkiv (Ukraine) same or next day of purchase.
  • Each parcel has a valid track number.
  • Shipping to USA, UK, Europe takes 8-30 days
  • During Christmas holidays shipping can take more time because of overloaded mail services.

Care instructions

  • Keep your jewelry in a dry dark place, and try to avoid contact with household chemicals and aggressive chemical environment (remove when painting hair, etc.).

  • To maintain patina contrast, it is not recommended to use aggressive methods for cleaning jewelry (boiling in chemical formulations, using acids), since there is a risk of damaging some natural stones and minerals, and removing patina from the item.

  • To return the original shine, simply wipe the convex sections (in case of severe darkening it is permissible to apply a little toothpaste on a dry cloth), and then rinse the product with water and wipe it with a soft textile


Returns policy

  • According to Ukraine laws jewelry is non-returnable

Custom orders and tutorials

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